Because each custom crochet piece is handmade specifically for you, custom and personalized orders are not eligible for returns or refunds due to a change of mind.
Before I begin your order, I will confirm the important details with you, such as size, colors, design, and any personalization, to make sure everything is exactly as requested.
If your item arrives damaged, defective, or significantly different from what we agreed, please contact me within 7 days of receiving your order. I will work with you to find a suitable solution, such as a repair, replacement, or refund.
Please note that handmade items may have small variations, which are part of the uniqueness and charm of handmade crochet.
Thank you for supporting handmade and understanding that each piece is created especially for you.
Oui Crochet